Privacy Policy

Effective Date: 21 August 2025

Niche Medical respects your privacy and is committed to protecting personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This policy outlines how we collect, use, disclose, and secure your data.

Information We Collect

We gather personal information when you visit our website, make purchases through our online store, or contact us. This includes:

  • Name, email, phone number, and address for order processing and inquiries.

  • Payment details (handled securely via third-party providers like PayPal or Stripe).

  • Usage data such as IP address, browser type, and pages visited, collected via cookies for site improvement.

We do not collect sensitive health information unless directly provided for support purposes.

How We Use Your Information

Your data supports:

  • Processing orders, shipping products, and providing customer service.

  • Sending updates on products, news, or events (with opt-out options).

  • Improving our website and services through analytics.

We retain data only as long as necessary for these purposes or legal requirements.

Disclosure of Information

We share data only when essential:

  • With service providers (e.g., Squarespace for hosting, payment processors).

  • To comply with legal obligations or protect rights.

Data may be transferred internationally (e.g., to U.S.-based providers) with appropriate safeguards.

Security Measures

We use encryption, firewalls, and secure servers to protect your information. However, no online transmission is fully secure, so we advise caution with sensitive details.

Your Rights

You can:

  • Access, correct, or delete your data by contacting us.

  • Opt out of marketing communications.

  • Lodge complaints with the Office of the Australian Information Commissioner.

Cookies and Tracking

Our site uses cookies for functionality and analytics. You can manage preferences via your browser settings.

Changes to This Policy

We may update this policy; changes will be posted here with the new effective date.

For questions, contact info@nichemedical.com.au.

We value your trust and look forward to supporting your healthcare needs with confidence.